Zero Noodles Online Sales
The following terms will apply to any order you place with us and if you find yourself unable to agree to them, then you must not use our ordering service and should not complete the order form. By completing the order form you signify your agreement to be bound by these terms.
1. GENERAL INFORMATION
For your convenience, we have listed below some general information about ourselves:
1.1 We are Zero Noodles, part of Glow Nutrition whose administrative office is at; Glow Nutrition Limited, Office 7, 35-37 Ludgate Hill, London EC4M 7JN.
1.2 If you have an order related query, please contact us using the details specified in the 'Contact us' section.
1.3 You must be at least 16 years of age to purchase products from the Zero Noodles website.
2. CONTRACT INFORMATION
2.1 We invite you to place an order with us for goods described on this website (the Order) by entering your details in the form below, but we reserve the right to refuse to accept your Order. We may choose to exercise this right of refusal if, for example, you have provided incomplete or inaccurate details, there has been a change in pricing structure, or we are unable to deliver the goods and/or services at the times required.
2.2 If we accept the Order, we will notify acceptance to you by online electronic means (Acceptance) to the e-mail address you have given to us on ordering. The Order will then be fulfilled by the date set out in the Acceptance or, if the Acceptance does not contain such a date, within 7 days of the date we send the Acceptance. A legally binding contract will be formed between us at the time of sending the Acceptance.
3. TERMS OF SALE
3.1 If we accept your Order we agree to supply the goods and/or services from this website which you specify below (the Products).
3.2 Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation. Subject to the preceding sentence: (i) our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise arising in connection with the performance or contemplated performance of these terms will be limited to the amount paid by you for the Product(s) concerned; and (ii) we will not be liable to you for loss of profit, loss of business or depletion of goodwill nor for any indirect or consequential liability.
3.3 To the extent permitted by law, all express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to the Products, our website or any information or service provided through our website are strictly excluded. We will do our best to ensure that all materials and information published on our website are accurate, but please note that all materials and information on our website are provided on an as is basis.
4.1 The price to be paid for each of the goods and services (the Price) is displayed on this website.
4.2 The Price is inclusive of Value Added Tax where applicable, and the VAT be paid by you at the rate and in the manner for the time being prescribed by law. We will supply an invoice for your records.
4.3 Charges for packaging and posting will be detailed separately for each order and payable by you.
4.4 You will be responsible for paying any import duties and taxes, which may be levied for deliveries outside of the European Union.
4.5 Each Price is the price in force at the date and time of your Order. Any of the Prices may change before or after you place an Order.
5.1 You must pay for the Products by credit or debit card at the time you place the Order, at which time you will be notified of the current Price. Your card will only be debited once we have accepted the Order. Please note that payment must be received in pounds sterling.
5.2 In order to facilitate the payment process you will be transferred to a secure payment site where you can enter your card details.
5.3 After order acceptance you cannot cancel. This is due to the short processing time before postage. However goods can be returned as stated in section 7.
6.1 Delivery will be at the address stated in the Order.
6.2 We will endeavour to dispatch on the date you order when before 4pm or within the period set out on the website but time of delivery is not of the essence of the agreement.
6.3 Risk in the Products will pass to you on delivery.
7.1 You may return any goods you have purchased within 14 working days of delivery for any reason (including if you simply change your mind) as long as they are still in the condition that they were recieved. To do so you must notify us in writing or other durable medium (including e-mail) within those 14 working days. You will then be entitled to a refund from us, which will be paid as soon as possible, but in any event within 30 days. You must arrange for and pay the costs of returning the goods to us. While in your possession, you must keep any goods you intend to return to us in good condition.
7.2 Postage paid at the time of order will not be refunded if our courier was unable to deliver the goods and you have not contacted our courier directly to re-arrange the delivery before the goods are returned to us by our courier. If you have not received your goods within 4 working days of placing your order, please contact us to request the tracking number for your delivery.
7.3 The rights referred to in paragraphs 7.1 do not apply where:
7.3.1 the Product by reason of its nature is likely to deteriorate or expire rapidly;
7.3.2 the Product delivered is not of a satisfactory quality,
8. INFORMATION YOU PROVIDE
9.1 We may alter these terms from time to time and post the new version on our website, following which all use of our website will be governed by that version. You should check the terms on the website regularly.
10. FORCE MAJEURE
10.1 We do not take responsibility for any event which is outside our reasonable control.
11. ENTIRE AGREEMENT
11.1 These terms supersede any earlier terms, conditions or arrangements which may have subsisted between us.
12.1 These terms shall be governed by and construed in accordance with the law of England; and the English Courts shall have exclusive jurisdiction to deal with any dispute which may arise out of them.
13.1 If all or any of these terms prove to be illegal or unenforceable, the other terms and the remainder of the term in question shall remain in full force and effect.
Glow Nutrition Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Glow Nutrition Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2011.
What We Collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to help safeguard and secure the information we collect online. However we still advise that you follow general online data best practices, such as not using the same password for multiple websites. By submitting information to our website you agree to indemnify Glow Nutrition Ltd against unauthorised access of your information by third parties.
Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.